Frequently asked questions
Who actually reads this form?
Someone who can discuss capture geometry, threshold selection, deployment architecture and integration. The first reply is usually a question about what the camera sees at the point people pass, because that is what decides feasibility more than anything else in the form.
How quickly will I hear back?
Within one working day in normal circumstances, allowing for the time zone difference between Tokyo, Melbourne and Dover. If it is urgent, email infojp@ayonix.com directly and say so in the subject line.
Can I become a distributor or integration partner?
Yes — select "Become a distributor or integrator" in the form and describe the territory, the sectors you serve and the platforms you already deploy. Partner conversations start with what you already integrate rather than with a commercial template.
I want to report a security issue with this website.
Write to infojp@ayonix.com with "Security" in the subject line, or see the security page for what to include. Please do not put vulnerability details in this general enquiry form.
I want a correction to something published here.
Write to infojp@ayonix.com with the page, the statement and the correction. Corrections are made in public: when the text changes, the page’s last-reviewed date changes with it. We would rather be described accurately than favourably.